Refund Policy

Last updated: October 12, 2026

30-day money-back guarantee

If you're not satisfied with Customer Support Buddy, you can request a full refund within 30 days of your order date. This applies to monthly and yearly plans.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at trymyaibusiness@gmail.com and we'll help.

Cancelling

You can cancel any time to stop future renewals. Refunds are handled under this policy and the Paddle Refund Policy.

Questions? Email trymyaibusiness@gmail.com.